Frequently Asked Questions
Everything you need to know about your Select Living Group experience.
What is the typical delivery timeframe for furniture items?
Most in-stock furniture items are processed within 2-3 business days. Delivery typically takes 7-14 business days depending on your location and the size of the item, as larger pieces require specialized white-glove handling.
Do you offer international shipping?
Currently, Select Living Group ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home decor?
We offer a 30-day return window for most home decor items. Products must be in their original packaging and unused condition. Please note that custom-made or bespoke furniture pieces are final sale.
How can I track my order status?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to our carrier's portal. You can also view your order status by logging into your account on our website.
Are your wood products sustainably sourced?
Yes, we prioritize environmental responsibility. The majority of our wooden furniture is crafted from FSC-certified timber or reclaimed materials to ensure a minimal ecological footprint.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for qualifying furniture purchases.